Refund policy

30-day satisfaction policy

If you’re not satisfied with your Reviv Green product, you can request a refund within 30 calendar days after receiving it. Opened or tried products are eligible, including products purchased at a sale or discounted price. You’ll need your receipt or other proof of purchase.

To request a refund, contact info@revivgreen.com before sending anything back. Once your return request is accepted, we’ll provide return instructions.

Customers are responsible for return shipping costs. Approved returns should be sent to:

Reviv Green
5318 Weslayan St., Unit 648
Houston, TX 77005

Items sent back without first requesting a return will not be accepted. You can contact info@revivgreen.com with any return or refund questions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

• These exceptions do not exclude our drink products because they have been opened or tried.

• Gift cards cannot be returned.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@revivgreen.com.